University of California: Protest 101

UC Irvine hosted a budget write-in this week and I can’t imagine why we’re still putting pen to paper.

While delivering letters in bulk to our state legislators is much more civil and respectful than the protests and disobedience that have been observed around UC campuses this past month, aren’t there more innovative, collaborative and effective ways in which to communicate our dismay with the state of the State and University?

After all, isn’t the University of California the top public institution in the world?  Don’t we produce Nobel Prize winners and Fulbright Scholars, life-saving research and game-changing technology?

Advice to UC students.  Take what you know best — Facebook, YouTube, Twitter — and turn it into a campaign that legislators can’t ignore, toss aside, or hand to an aide to craft a scripted response.

The write-in would have been a good opportunity for student leaders to flip out their mobile phones and interview each other about the personal impact the fee hike will have on them come the new academic year.  It was a chance for students to plead their hardships, share their personal stories, and talk about their needs… and to tell their stories through a new medium to legislators and public citizens alike.

If just a 1,000 students from each campus joined a Facebook fan page or custom website that integrates Facebook Connect (or the like) and allow students to voice their concerns online – that would be a collective power of 10,000 voices telling their story to the public. The public and media can then help pay it forward and tell tens of thousands of other people how devastating the fee hikes are.

A letter only goes to one person, and your voice may or may not ever be heard.  But new media content can be shared, redistributed, repackaged, emailed, linked, tweeted…  The same effort put into a letter can be put into a message that has the potential to be heard across the world.

And all it takes it the one story that becomes viral.  The one story that tugs at the hearts of the voters of California, the philanthropist across the globe, and the legislator who votes on the UC budget.

How about a video profile of how much it costs to be a bio major:  How much are your textbooks?  What additional lab fees do you pay?  And how are you able to afford the expensive rent around Westwood, Irvine, Santa Barbara?

Letter-writing campaigns didn’t even work in my time as a UCSA Legislative Affairs member or ASUCD External Affairs Chair.  What worked were the face-to-face meetings with the educational committee members, staffers for the legislators or better yet the legislators themselves.

Today, students have the best tools at their fingertips: new media and social networks.  Whether it’s a student, parent, professor or staff member speaking, why aren’t we using these innovative communication mediums, which are either no-cost or low-cost, to effectively lobby the State and its citizens?

A collective voice is a powerful thing when used the right way.

Protesting and rioting may have worked in the 1970s.  But times are different. Technology is different.

The UC’s budget is an obvious mess, and I have strong personal opinions about it.  What it boils down to though, is there’s plenty of blame to spread.  But I don’t think it’s too late to make a new media move — the right move — to influence change from the ground up.

Picket signs, the wood sticks and magic markers to poster board is so last millennium, and so un-ecofriendly.  If you want to be heard, to be green, to be innovative with your message, take a lesson from the 2008 Presidential elections.  That wasn’t that long ago…

Essay: Dawn of the New Renaissance

[Unfortunately, this isn't a well thought out post, and completely un-researched.  I write this blog-post-turned-essay as a way to spark constructive discussion about the Web and the way it is transforming lives.]

Happy 40th birthday Internet.

The first test that led to the operation of the Internet happened on September 2, 1969.  Many other things happened that summer, including the Apollo 11 lunar landing and Woodstock.  All three events changed the course of history in then unimaginable ways.  None, however, has affected individual lives as much as the Internet.

The Internet made the Web possible. (By comparison, the Web is only half the age of the Internet.)

I’ve been thinking a lot about how the Web has changed so much about our society, culture and habits.  Many are embracing it, while others will continue to shun it.  Regardless of which side you’re on, it’s hard to ignore the fact that the Web is here to stay.

Shh…. The Media are Listening

I responded to a manifesto by Devin Coldewey at TechCrunch today, asking:

Why do you, or why don’t you, use Twitter?… I only forbid one answer: “because everyone else is doing it.” That’s the same reason people wore Hammer pants.

In short, my answer was that I use it because it’s part of my research to do my job effectively, and to stay on the cutting edge of my industry.  (Go here for the long answer.)

That all led me to wonder how my tweets were being used by others… if at all.  I know what value I am getting, but what do others get out of my 140-character banter?

Sure people retweet what I say or converse with me via my public lifestream at @sherrymain.  But is all the noise I make actually worthy of anything other than building my online-ego?

I came across an LA Times article from May 21 that quotes my tweet verbatim (down to the hashtag!), and associates it with my full-time profession:

Gun scare at UCI serves as test for text-alert system

…Reports also spread through campus through hundreds of messages on the microblogging site, with students sending tweets about helicopters hovering above campus, swarms of police and apparent lockdowns. “For those reporting on #UCI incident, evidence that UCI’s ZotAlert system works, and Twitter helps to spread the word beyond,” wrote Sherry Main, a communications director at UCI.

Someone is listening!  The media are listening, especially  because I wear a communications hat.  So in fact, the primary reason for my tweeting maybe to research the medium, but a by-product of that research is that I represent not only my private self, but any and all organizations that I am affiliated with.

In such a public forum, I must always be “on” – whether I tweet about my restless night at 3 a.m. or the hair in my lunch – people (and the media, which include major papers, bloggers, etc.) are listening and looking for quick, easy ways to obtain and retool information.

I’ve always been consciously aware that anyone can read what I write, but being consciously aware that someone can reuse what you write, is something completely different.

What starts as research quickly turns into addiction – ahem, Twitter and Facebook – especially when my interactions with the respective communities grow.  But the value in this addiction lies in the ability to filter out the noise and extract lessons for both my life and more importantly to carve a career path and expert niche for myself.

Clickable Now – Interactive Twitter Backgrounds

Twitter backgrounds can now be interactive… [Correction: Works on any browser!  See comment  from ShiftComm below.]

Installing and activating your page with Clickable Now is good practice.  Your followers, customers, and constituents may be using either browser, and this is just one more step that will help ease the process for people who want to interact with you on the Social Web.

Install the add-on or script into your browser from here, then give Clickable Now access to your Twitter account.  Once you do, it’s pretty simple (See the screen shots below):

1. Click on the “New Link” button.
2. Drag the link box to the portion of your sidebar that you’d like hyper-linked.
3. Resize to fit the area to be hyper-linked.
4. Enter the email or Web site information, and choose the highlight color.
5. Save settings.

That’s it!  Although this only works on Firefox browsers, and for those who have installed the add-on, it’s a big step forward.  We’ve been wanting the Twitter backgrounds to be interactive for a long time.

You can see below what we’ve hyper-linked @INCULINK or on my personal page @SherryMain.  We’ve added live links to our logo and URL, personal blogs, personal Twitter accounts, and to our Facebook fan page.

Perhaps one day, HTML will go the way of Photoshop layers and allow us to upload custom HTML backgrounds behind the Twitter feeds.  But until then, this will do…

Hat-tip to Todd Defren (@tdefren) of ShiftComm.com.

Twitter Style Guide

Updated: Thanks to @zkiraly and @faseidl.

Just like print media and even blog posts, Twitter should have a style guide.  There are some tweets that I will never read because they just look plain ugly.

Many people tweet just for the sake of sharing what’s on their mind.  But if you truly want to call attention to what you’re writing, especially if you are promoting a corporate or personal brand, here’s a simple guide to help make your tweets “legible”:

• Use appropriate sentence case (please – this is a huge pet peeve). Typing in all lower case doesn’t gain you any extra characters.  And unless you’re fighting for space, use proper grammar.

• Give a brief description, or better yet, a teaser of what we’re about to see.  Think of it as a movie trailer, and you want people to follow-thru to the link.  Similarly, don’t just post a link.

• Know what you’re sharing. Simply tweeting a blog post or article title may not always be the best description.  Demonstrate that you’ve read what you’re recommending, by summarizing it creatively, and to fit your audience.

• Avoid multiple RTs (retweets). Simply RT the person you source.  If someone is interested in seeing who the original source is, they can click on to the person you retweeted, or do a Twitter Search of the phrase or link.  At some point, too many @usernames in a single tweet just becomes name-dropping.

• Via @username is OK.  You don’t have to RT everything.  Resummarize it in your own words, then give credit at the end.

• Use hashtags (#) appropriately, and sparingly.  Hashtags make it easy to search for topics, but they’re most valuable when you want to join a conversation.  Multiple hashtags in one tweet causes for clutter too.

• Leave enough space to be retweeted.  Somewhere between 15-20 spare characters will leave room for most all usernames.

And most importantly, if you’re representing an organization (or even yourself), if you want to get the most out of Twitter, interact with people who RT you or those twitterers that you find interesting.  It’s amazing to see what kind of conversations you might get into, and more importantly, what you’ll learn!

For a blog posting “style guide”, read 5 Rules for Blogging.

Photo credit: Delgrosso